DELIVERY & RETURNS

New Zealand

We aim to dispatch all orders within 24-48 hours. $7 delivery to urban addresses, $9 to rural or FREE in New Zealand by courier if you order over $150. 

International Delivery:

We now ship to Australia & U.S.A. Australia: $20 AUD & U.S.A $25USD

RETURNS: 

Returns are at the expense of the customer. We will cover the cost of shipping on exchanges sent back to you. 

Clearance items: We have a no return or exchange policy on clearance items listed on our 'clearance/sale' page so please choose carefully. If the goods are faulty please get in touch for a solution. 

Faulty Items: please email info@estherandalbie.com with pictures of fault and to discuss exchange options for faulty items. 

Exchange/returns: All return items will need to be returned within 14 business days in original, unworn condition with the tags on. 

RETURNS PROCESS

Simply fill out the returns/exchange form included in your package. Send it back to us and we will do the rest. You will receive a new tracking number via email for exchanges.

Returns address: 

Esther & Albie Returns, 155 Harriet Johnston Drive, Pokeno, 2402

Any questions email info@estherandalbie.com