Delivery & Returns

 

New Zealand

We aim to dispatch all orders within 24-48 hours. $4.90 delivery to urban addresses, $7.90 to rural or FREE in New Zealand by courier if you order over $150. 

International Delivery:

We are now offering flat rate tracked shipping to Australia for $20.

RETURNS: 

Clearance items: We have a no return or exchange policy on clearance items listed on our 'clearance/sale' page so please choose carefully. If the goods are faulty please get in touch for a solution. 

Faulty Items: please email info@estherandalbie.com with pictures of fault and to discuss exchange options for faulty items. 

Exchange/returns: All return items will need to be returned within 14 business days in original, unworn condition with the tags on. 

RETURNS PROCESS

Simply fill out the returns/exchange form included in your package. Send it back to us and we will do the rest. You will receive a new tracking number via email for exchanges.

Any questions email info@estherandalbie.com